Privacy Policy
Last updated: June 18, 2026
1. Introduction
Saturna ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website saturna.ae ("Site") or use our services.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form (name, email, phone number)
- Request a consultation
- Subscribe to our newsletter
- Communicate with us via WhatsApp, email, or phone
Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address and browser type
- Pages visited and time spent
- Referring URL
- Device information (operating system, screen resolution)
- Cookies and similar tracking technologies (see Section 5)
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and consultation requests
- To send service-related communications
- To improve our website and user experience
- To comply with legal obligations under UAE law
- To detect and prevent fraudulent activity
4. Legal Basis for Processing (GDPR)
For visitors from the European Economic Area, we process your personal data based on:
- Consent: Where you have given clear consent for us to process your data
- Legitimate interests: To respond to your inquiries and improve our services
- Legal obligation: To comply with applicable laws and regulations
5. Cookies
We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: To understand how visitors interact with our Site (Google Ads conversion tracking)
- Functional cookies: To remember your language preferences
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers: Third-party vendors who help us operate our website and services (hosting, analytics)
- Legal authorities: When required by UAE law or to protect our legal rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law — typically 5 years for business records and 7 years for tax-related records.
8. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Access controls and authentication
- Regular security audits
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Rectify inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at sales@saturna.ae.
10. Third-Party Links
Our Site may contain links to third-party websites (Instagram, WhatsApp, Facebook, etc.). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: sales@saturna.ae
- Phone: +971 52 920 7400
- Address: Meydan Free Zone, Dubai, UAE
Last updated: June 18, 2026. Saturna — Your trusted business partner in the UAE.